The Winter Garden Suites Hotel (“We”) is committed to protecting and respecting your privacy.

This policy establishes the basis on which we will process the personal data that we collect from you or that you provide to us. Carefully read the following to understand our opinions and practices regarding your personal data and how they will be processed. We keep basic information when you visit our website and we recognize the importance of keeping this information secure and of informing you of what we will do with it.

For the purposes of the Data Protection Act of 1998 (the law), the data controller is the The Winter Garden Suites Hotel

This policy only applies to our site. If you leave our site through a link or otherwise, you will be subject to the policy of the website provider. We have no control over that policy or the terms of the website and you must verify its policy before continuing to access the site.

Information we can collect from you

We may collect and process the following information about you:

Information you provide by filling out forms on our site (our site). This includes the information provided at the time of registering to use our site, subscribing to our service or requesting more services. We may also ask for information when you report a problem with our site.

If you contact us, we can keep a record of that correspondence.

We may also ask you to complete surveys that we use for research purposes, although you do not have to answer them.

Details of your visits to our site, including, among others, traffic data, location data, weblogs, operating system, browser usage and other communication data, whether this is necessary for our own billing purposes or resources to those who access.

IP addresses and cookies:

We may collect information about your computer, including where your IP address, operating system and browser type are available, for system administration and to report aggregate information to our advertisers. These are statistical data about the actions and browsing patterns of our users and do not identify any individual and we will not collect personal information in this way.

We can obtain information about your general Internet use by using a cookie file that is stored on your computer’s hard drive. Cookies contain information that is transferred to your computer’s hard drive. They help us improve our site and provide a better and more personalized service. They let us:

To estimate the size of our audience and usage patterns.
To store information about your preferences, let us customize our site according to your individual interests.
To accelerate your searches.
To recognize it when you return to our site.
You can refuse to accept cookies by activating the settings in your browser that allows you to refuse the configuration of cookies. However, if you select this setting, you may not be able to access certain parts of our site. Unless you have adjusted your browser settings to reject cookies, our system will emit cookies when you log in to our site.

Where we store your personal data

The data we collect from you can be transferred and stored at a destination outside the European Economic Area (“EEA”). It can also be processed by personnel who operate outside the EEA and who work for us or for one of our suppliers. Such personnel may be involved, among other things, in the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you accept this transfer, storage or processing. We will take all measures reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All the information you provide us is stored on our secure servers. Any payment transaction will be encrypted. In cases where we have given (or have chosen) a password that allows you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share the password with anyone.

Unfortunately, the transmission of information through the Internet is not completely secure. Although we will do our best to protect your personal data, we can not guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

We do not store the details of the credit card or share customer data with third parties. ”

Uses made of information

We use the information we have about you in the following ways:

To ensure that the content of our site is presented in the most effective way for you and your computer.
To provide you with information, products or services that you request or that we believe may be of interest to you, where you have consented to be contacted for such purposes.
To carry out our obligations derived from any contract entered into between you and us.
To allow you to participate in interactive features of our service when you choose to do so.
To notify you about changes to our service.
We may also use your data, or allow selected third parties to use your data, to provide you with information about goods and services that may be of your interest and we may contact you by [mail or phone].

If you do not want us to use your data in this way, or to pass your data to third parties for commercial purposes, check the appropriate box located on the form where we collect your data.

Disclosure of your information

We may disclose your personal information to third parties:

In the event that we sell or buy any business or asset, in which case we may disclose your personal information to the possible seller or buyer of said business or assets.
If we have the obligation to disclose or share your personal data to comply with any legal obligation, our clients or others. This includes the exchange of information with other companies and organizations for the purpose of protection against fraud and reduction of credit risk.

Your rights

You have the right to ask us not to process your personal information for marketing purposes. In general, we will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to a third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

Our site may, from time to time, contain links to and from the websites of our associated networks, advertisers and affiliates. If you follow a link to any of these websites, keep in mind that these websites have their own privacy policies and that we accept no responsibility for these policies. Check these policies before sending personal information to these websites.

Access to information

The Law gives you the right to access information that is held about you. Your right of access can be exercised in accordance with the Law. Any access request may be subject to a fee of £ 10 to cover our costs by providing you with details of the information we have about you.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be published on this page and, when appropriate, you will be notified by email. However, we recommend that you check this page regularly to stay updated with the necessary changes.


Questions, comments and requests regarding this privacy policy are welcome and should be sent by email to